Relaunch of the GUI web clients
Just in time for the GSMA Mobile World Congress in Barcelona, the Ericsson Group, one of the leading providers of billing and customer care systems, presented the newly launched WiseEasy trade fair prototype and demonstrated the range of functions live on site. State-of-the-art technology and the system's web-based applications, as well as its self-service capabilities, make it possible not only to improve customer service, but also to reduce costs at the same time.
It doesn't matter whether it's sending real-time SMS or live video streaming: WiseEasy is modular, individually adaptable and ideal for use in busy call centers. While the heart of the software was being developed by LHS, our team took on the redesign of the generally applicable GUI guidelines and translated them into appropriate PHP, HTML and CSS templates.
Our concept allowed users of the software to make many individual settings; the implementation of new functions has been simplified. The existing color spaces of the corporate design were taken up in the new interface and not only ensured a high recognition value of the product, but also served the simple optical user guidance. The ergonomics of all work processes was always in the foreground throughout the entire process, because preventing signs of fatigue plays a decisive competitive role in the call center environment.
Technologies & Main focuses
HTML / CSS / JavaScript
WebDesign / Frontend coding / UX concept
